Job Timeline (Ref 5332-6246)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 13-Feb-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Feb-2020
Repair Engineer : Martin Smith
LinkedIn Facebook

Marantz RC031SR Remote Repair Details

Manufacturer : Marantz

Model : RC031SR

Customers Fault Description : Not transmitting. Have done the camera test and no light from transmitter

Remote Fixer Repair Response (see below) :


This AVR receiver controller arrived safely and on testing was confirmed not to be sending an IR signal on any button press.

The sides of the remote had signs of an attempted opening.

When opened the issue was found to be due to a small break in the print.  This was reworked which restored normal functionality.

Hi Fi System Controller Testing Video

Remote Control Repair Testing Video

Remote Images

 marantz remote repair

back of controller