Job Timeline (Ref 5538-6478)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 20-Mar-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 25-Mar-2020
Repair Engineer : Martin Smith
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ROYAL UM204 Remote Repair Details
Manufacturer : ROYAL
Model : UM204
Customers Fault Description : The controller connects to the system but non of the button operate.
Remote Fixer Repair Response (see below) :
This Royal motor mover controller arrived safely and on inspection the facia had signs that it had attempted to be removed as it was raised and not seated in the correct position. The buttons were soft contact instead of the usual "clicky".
When powered on teh battery cable was found to be faulty, this was replaced and also the facia was replaced with a spare from a dead controller (please note that the facia states that hte model is um303 not um204, this does not effect functionality)
Remote Images
