Job Timeline (Ref 5550-6493)
Remote Returned to Customer
A Timeline of this job can be seen below.
Arrived - 20-Mar-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 30-Mar-2020
Repair Engineer : Martin Smith
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RCS-01C Remote Repair Details
Model : RCS-01C
Customers Fault Description : The remote control is no longer working, despite we have replaced the batteries
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on testing was found to be intermittent. On opening there were a couple of issues found. The button pads were contaminated, this was cleaned up.
One of the oscillator capacitors was cracked at one end making an intermittent connection, this was replaced along with the second capacitor. This restored full functionality.
Remote Images
Clone sent 7th 4 20