Job Timeline (Ref 5693-6662)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 02-May-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 11-May-2020
Repair Engineer : Martin Smith
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TKW128 Remote Repair Details

Model : TKW128

Customers Fault Description : Remote not working on numerous buttons

Remote Fixer Repair Response (see below) :

This TV controller arrived safely and on inspection the standy button had deteriorated internally.  Also the battery compartment had signs of water corrosion.

On testing most of the buttons were non responsive.  When opened this was found to be due to many corrosion spots over the PCB from water contamination.

The print was reworked and replacement button caps fitted under the standby and tv/av buttons.  This restored full functionality.

Please note that this remote is not waterproof and great care must be taken to prevent future damage.

TV Controller Testing Video

Remote Control Repair Testing Video

Remote Images

 tv remote repair

bad print

more bad print

back of controller