Job Timeline (Ref 5824-6819)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 04-Jun-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Jun-2020
Repair Engineer : Martin Smith
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Merck maxitrol G6R H4S Remote Repair Details

Manufacturer : Merck maxitrol

Model : G6R H4S

Customers Fault Description : Not working, light occasionally flashes but won’t operate fore

Remote Fixer Repair Response (see below) :

This fireplace controller was handed over by the customer and on testing was found to be working as normal.  After talking to the customer it was concluded that an intermittent issue was likely.  The battery cable was damaged so a replacement was fitted but when it was opened there was a mass of contamination around the LED , this was also cleaned up.

Picked up by customer 7th June 2020 

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Remote Images

 mertik remote repair

bad battery cable

contaminated print

back of controller