Job Timeline (Ref 5903-6919)

A Timeline of this job can be seen below.

Arrived - 19-Jun-2020
Fault Diagnosed
Remote Repaired awaiting Payment

Repair Engineer : Martin Smith
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KitSound Chorus Remote Repair Details

Manufacturer : KitSound

Model : Chorus

Customers Fault Description : I always used on/off, - and + buttons but now they don't work. I tried all buttons on the remote and they don't either work at all.

Remote Fixer Repair Response (see below) :

This soundbar control arrived safely and on inspection 2 of the buttons had signs of internal deterioration.

When tested, all buttons were non responsive.  When opened one problem was caused by the IR LED being disconnected on one pin, this was resoldered back into place which restored functionality to most of the buttons.  Replacement button caps were then fitted under the facia on the bad buttons.  This restored full functionality.

Remote Images