Job Timeline (Ref 6349-7446)

A Timeline of this job can be seen below.

Arrived - 28-Aug-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 01-Sep-2020
Repair Engineer : Martin Smith
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Kalirel Cyclope RCYV2-07 Remote Repair Details

Manufacturer : Kalirel Cyclope

Model : RCYV2-07

Customers Fault Description : The unit works fine when handled very carefully and with fully charged (triple a) batteries. However at times it seems to lose power and reset/turn off requiring the time and date to be reprogrammed. Sometimes it comes back on easily, other times it does this repeatedly and fails to reload unless you press the battery pack in hard or hold it in a certain way. One time it was off for a while and it lost all preprogrammed rooms and settings. I managed to eventually get it to reload and reprogrammed the whole house again. If I had to guess I would say it seems like a loose or faulty connection causing a loss of power

Remote Fixer Repair Response (see below) :

This remote control arrived safely and on testing was confirmed to be very intermittent in power.

This was due to poor connections in the batter block.  The terminals were reworked which restored full functionality.

Remote Images