Job Timeline (Ref 6599-7753)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 03-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-Oct-2020
Repair Engineer : Martin Smith
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Gazco Remote Repair Details

Manufacturer : Gazco

Customers Fault Description : Remote lights up when both buttons are pressed but the receiver light doesn’t respond. However, when the ‘down’ button is pressed on the remote the receiver light does respond.
There doesn’t appear to be any battery leakage on either the remote or the receiver.

Remote Fixer Repair Response (see below) :

This fireplace control and receiver arrived safely and on testing it was found that the remote itself was at fault whereby it would not transmit on one channel.

This was due to a faulty crystal in the remote itself.  This was replaced which restored full functionality.

No fault was found with the receiver.

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Remote Images

 fire remote repair

back of controller