Job Timeline (Ref 6612-7768)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 05-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Oct-2020
Repair Engineer : Martin Smith
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Ghrohe 45440000 Remote Repair Details

Manufacturer : Ghrohe

Model : 45440000

Customers Fault Description : Not turning on. You fixed the same controller about a year ago. The batteries needed replacing and it now won’t work again. I’m hoping you can fix it again

Remote Fixer Repair Response (see below) :

This shower controller arrived safely and on inspection there were cracks found in the casing (see image), this allows moisture to enter the controller and care must be taken to prevent water damage.

On testing the control was found to be dead and also the plastic screen cover was loose (again this could allow water to enter the item)

On opening there was a SMD resistor laying around loose inside, the placeholder was eventually located and the resistor refitted which restored full functionality.

Shower Controller Testing Video

 Remote Images

 grohe remote repair

cracks in case

back of controller