Panasonic N2QABY Remote Control Repair

Job Timeline (Ref 6652-7820)

Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Panasonic N2QABY Controller Repair services Customers Panasonic N2QABY remote control sent for repair we fix Panasonic handsets
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Panasonic N2QABY Remote Repair Details

Manufacturer
Panasonic
Model
N2QABY
Customer's Fault Description
New Batteries fitted but remote will still not change channels by way of key pad. Also the Arrow control pad is show very poor response on the horizontal movements especially to the left. The AV button is also a problem. The television can now only change channels by way of the On screen guide. I do not believe that any liquids have been spilt on the remote or that it has been dropped.
Remote Fixer Repair Response

This Panasonic controller arrived safely and on testing was confirmed to have non responsive / sluggish buttons.

On opening this was found to be due to a mass of liquid contamination over much of the PCB and button pads (see images).  The Contamination was removed by giving the parts and alcohol bath.  This restored full functionality.

 Remote Images

 Panasonic remote repair

contaminated interior

liquid contamination

back of controller 

The above images show the actual remote control sent to us by the customer for professional repair services.