Dru Fires Lanza (Serial No: 2501507240039) Remote Control Repair

Job Timeline (Ref 6708-7886)

Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Beyond Repair
Postage Received
Returned to Customer
Repair Engineer: Martin Smith

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Dru Fires Lanza (Serial No: 2501507240039) Controller Repair services Customers Dru Fires Lanza (Serial No: 2501507240039) remote control sent for repair we fix Dru Fires handsets
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Dru Fires Lanza (Serial No: 2501507240039) Remote Repair Details

Manufacturer
Dru Fires
Model
Lanza (Serial No: 2501507240039)
Customer's Fault Description
Remote Control has become unresponsive over time, first started out working intermittently (across all buttons on the remote) however now the remote does not work at all. Unfortunately the fireplace itself does not have buttons on to operate either, the remote is my only hope.
Remote Fixer Repair Response

This fireplace controller arrived safely and on testing was confirmed to be dead.

On opening the oscillator and IR led was replaced but the dead issue remained.

Sadly the main IC is encased in resin (see image) which makes replacing it impossible.  This has meant that a repair is not possible.

A clone was supplied for the same cost of a repair

Clone Controller

 dru clone remote

Remote Images

 dru remote control

encased IC

back of controller 

The above images show the actual remote control sent to us by the customer for professional repair services.