Job Timeline (Ref 6718-7899)


Remote Returned to Customer


A Timeline of this job can be seen below.

Arrived - 20-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Nov-2020
Repair Engineer : Martin Smith
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Bang and olufsen Beo4 and beolink 1000 Remote Repair Details

Manufacturer : Bang and olufsen

Model : Beo4 and beolink 1000

Customers Fault Description : 2x non working beo4 remotes 1x non working beolink 1000 remote. 1x working beolink 1000 but battery contacts loose intermittent fault.

Remote Fixer Repair Response (see below) :

These four B&O remotes arrived safely, see below for a break down of each repair.

The first remote had blue acid contamination over the terminals from a battery leakage.  The terminals were cleaned up and recoated using sliver conductive compound. This restored full functionality.

The second control had a similar problem whereby it was dead.  The issue was from a tiny bit of corrosion on one of the terminals that was blocking a battery connection.  The terminal was removed and etched clean with a fibre pen. This restored full functionality.

The third remote (with screen) was found to be transmitting but the screen was blank.  This was due to a faulty screen.  The screen was replaced which restored full functionality.

The last remote (with screen) was totally dead, when opened there was a transistor and diode that had burnt up.  Sadly due to the damage a repair on this control is not possible.

TV Controller Testing Video

Remote Images

bang and Olufsen remote repairs

bad terminals

back of controller