Job Timeline (Ref 6764-7951)

Remote Returned to Customer

A Timeline of this job can be seen below.

Arrived - 20-Oct-2020
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 06-Nov-2020
Repair Engineer : Martin Smith
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PDT KF04-433RC Remote Repair Details

Manufacturer : PDT

Model : KF04-433RC

Customers Fault Description : One remote has never worked, other remote was working but hasn’t since I washed my trousers in washing machine and remote was left in pocket by mistake

Remote Fixer Repair Response (see below) :

These two garage door controls arrived safely and on testing both were found to be erratic / non responding in functionality.

On opening both were found to be suffering from contamination / corrosion from liquid.  On both the button arrays were badly contaminated (see image) and on one of them the components were found to be coated in corrosion.

Both controls were given an alcohol bath to remove all contaminants and some print rework was carried out.

Both controls were then found to respond from their button presses as per normal operation and a signal was found to be emitted.

It may be possible that the controls need "pairing" with their corresponding receiver but the customer is to test the controls first.

Remote images

PDT remote repairs


contaminated IC 

contaminated button array

back of controllers