Job Timeline (Ref 6807-8000)
A Timeline of this job can be seen below.
Visua Remote Repair Details
Manufacturer : Visua
Customers Fault Description : The ok button doesn’t seem to be working.
Remote Fixer Repair Response (see below) :
This TV remote arrived safely and on inspection the battery cover has a broken lug meaning the cover does not seat properly (this cannot be replaced as spare are not available)
On testing some buttons were confirmed to be sluggish / non responsive.
This was due to a break in the print near the main IC, this was reworked which restored full functionality.
TV Controller Testing Video