Arcam Solo Mark 2 Remote Control Repair

Job Timeline (Ref 6846-8045)

Remote Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Arcam Solo Mark 2 Remote Repair Details

Manufacturer
Arcam Solo
Model
Mark 2
Customer's Fault Description
Remote Control not linking to Arcam Solo, Presumed to be a power problem. Not used in five years or so and Batteries left inside unit, corrosion noted on one of the battery terminals. Battery was stuck inside and required careful extraction with fine nosed pliers. Battery terminal cleaned gently as far as possible with Switch cleaner and cotton bud.
Remote Fixer Repair Response

This Arcam remote arrived safely and on testing was confirmed dead. On opening the battery terminal was badly contaminated from the battery leak (see images).

Also there was a very large pool of contaminant all over the button array and PCB.  The pcb was cleared of all contaminant using alcohol and the terminal was cleaned and re-palated.  This restored full functionality.

Please note it is highly advised never to spray any cleaner inside a control as this can destroy items beyond repair. 

Remote Images

 arcam remote repair

 bad terminal

pool of liquid

bad terminal and pool of liquid

back of controller 

The above images show the actual remote control sent to us by the customer for professional repair services.