Job Timeline (Ref 10010-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 08-Jul-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 19-Jul-2021
Repair Engineer : Martin Smith
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Visua VSKTV102 Remote Repair Details
Manufacturer : Visua
Model : VSKTV102
Customers Fault Description : Remote had been dropped and battery cover retaining lugs broken, no other visable damage but has not worked agiain since
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection the battery cover was held on with tape, sadly this cannot be replaced as they are not available as spares.
On testing the control was found to be transmitting but the signal was full of errors and our IR analysis software would not recognise the code.
This turned out to be a faulty oscillator, a replacement was fitted which restored full functionality.
A Duracell CR2032 battery has been included fitted on return.
TV Controller Testing Video
Remote Images
