Charlon & Jenrick Paragon 2000 Remote Control Repair

Job Timeline (Ref 10039-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Charlon & Jenrick Paragon 2000 Remote Repair Details

Manufacturer
Charlon & Jenrick
Model
Paragon 2000
Customer's Fault Description
Remote control unit required heavy pressure of combined 'OFF' and 'Stand By' buttons to get remote to work. Has now stopped working completely - red LED which indicates it's working does not come on.
Remote Fixer Repair Response

This remote arrived safely and on testing was confirmed to have sluggish / non responding buttons.

This was due to worn button contacts.  Replacement conductive button contacts were fitted on each button which restored full functionality (see testing video )

Two AAA batteries were supplied fitted on return. 

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Charlon & Jenrick Paragon 2000 Remote Control - Front Image

Charlon & Jenrick Paragon 2000 Remote Control - Back Image