Bose RC28T1-40 Remote Control Repair

Job Timeline (Ref 10055-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Bose RC28T1-40 Remote Repair Details

Manufacturer
Bose
Model
RC28T1-40
Customer's Fault Description
None of the buttons work
Remote Fixer Repair Response

This remote arrived safely and on testing was confirmed to be dead.  On opening there was some contamination over the button array (see image).  This was all cleaned up but the dead issue remained.

The problem was eventually found to be with the 40.685 oscillator, this was replaced which restored full functionality. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Bose RC28T1-40 Remote Control - Front Image

Bose RC28T1-40 Remote Control - Inside Image

Bose RC28T1-40 Remote Control - Back Image