Job Timeline (Ref 10326-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 20-Aug-2021
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Aug-2021
Repair Engineer : Martin Smith
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Emberglow classic Flavel Remote Repair Details

Manufacturer : Emberglow classic

Model : Flavel

Customers Fault Description : The minus button on the flame control don't work, when pressing the other 3 buttons the light lights up.

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was confirmed to have a non responsive button.  All four buttons and the battery cable were replaced which restored full functionality.


Remote Images

Emberglow classic  Flavel  Remote Control - Front Image

Emberglow classic  Flavel  Remote Control - Back Image