Job Timeline (Ref 10326-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 20-Aug-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Aug-2021
Repair Engineer : Martin Smith
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Emberglow classic Flavel Remote Repair Details
Manufacturer : Emberglow classic
Model : Flavel
Customers Fault Description : The minus button on the flame control don't work, when pressing the other 3 buttons the light lights up.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was confirmed to have a non responsive button. All four buttons and the battery cable were replaced which restored full functionality.
Remote Images