Job Timeline (Ref 10334-20)


All repairs are fixed price at £20 plus postage
Item Returned to Customer


A Timeline of this job can be seen below.
Arrived - 21-Aug-2021
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 31-Aug-2021
Repair Engineer : Martin Smith
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Nu Flame Remote Repair Details

Manufacturer : Nu Flame

Customers Fault Description : Stopped working despite fitting new battery. Eventually discovered black lead to terminal had broken away near battery attachment. This is probably due to remote being dropped and back coming off. The heavy battery falls out as a consequence pulling terminal leads with it.

Remote Fixer Repair Response (see below) :

This fire controller arrived safely and on inspection was confirmed to be dead with a damaged battery cable.  A replacement battery cable was fitted which restored full functionality.

Fireplace Controller Testing Video


Remote Images

Nu Flame  Remote Control - Front Image

Nu Flame  Remote Control - Inside Image

Nu Flame  Remote Control - Back Image