Nu Flame Remote Control Repair

Job Timeline (Ref 10334-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Nu Flame Remote Repair Details

Manufacturer
Nu Flame
Customer's Fault Description
Stopped working despite fitting new battery. Eventually discovered black lead to terminal had broken away near battery attachment. This is probably due to remote being dropped and back coming off. The heavy battery falls out as a consequence pulling terminal leads with it.
Remote Fixer Repair Response

This fire controller arrived safely and on inspection was confirmed to be dead with a damaged battery cable.  A replacement battery cable was fitted which restored full functionality.

Fireplace Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Nu Flame  Remote Control - Front Image

Nu Flame  Remote Control - Inside Image

Nu Flame  Remote Control - Back Image