Job Timeline (Ref 10401-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 31-Aug-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 13-Oct-2021
Repair Engineer : Martin Smith
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Wharfedale II Remote Repair Details
Manufacturer : Wharfedale
Model : II
Customers Fault Description : Volume down button not responsive
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was confirmed to have a non responding vol - button.
On opening this was found to be due to a large amount of sticky contamination over much of the button array and PCB. The PCB and button array was cleared of all contaminants which restored full functionality.
Sound Bar Controller Testing Video
Remote Images
