Job Timeline (Ref 10406-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 01-Sep-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 10-Sep-2021
Repair Engineer : Martin Smith
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Wharfedale Remote Repair Details
Manufacturer : Wharfedale
Customers Fault Description : It just suddenly stopped working! Tried changing the batteries but it still doesn't seem to work.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found transmit on all buttons but the power button was very sluggish in response.
On opening this was found to be due to contamination over the button contacts (see image). The PCB and button pads were cleared of all contaminants which restored normal button response.
Sound Bar Controller Testing Video
Remote Images
