Gutmann Remote Control Repair

Job Timeline (Ref 10409-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Gutmann Remote Repair Details

Manufacturer
Gutmann
Customer's Fault Description
The remote is not working
Remote Fixer Repair Response

This Gutmann remote arrived safely and on inspection was found to have "chips" out of the corners of the facia (see images).

On testing the control was confirmed to be dead.  When opened this was found to be due to contamination over the button array from liquid contamination (see image).  The contamination was cleaned up and the print reworked which restored full functionality.

Fan Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Gutmann Remote Control - Front Image

Gutmann Remote Control - Inside Image

Gutmann Remote Control - Second Inside Image

Gutmann Remote Control - Third Inside Image

Gutmann Remote Control - Back Image