Job Timeline (Ref 10537-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 18-Sep-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Sep-2021
Repair Engineer : Martin Smith
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Dimplex Remote Repair Details
Manufacturer : Dimplex
Customers Fault Description : Even with new batteries in, it doesn’t work.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was confirmed not to transmit. On inspection, one of the battery terminals was found to be badly corroded (see image). This terminal was etched clean and re-plated which restored full functionality.
Fireplace Controller Testing Video
Remote Images
