Logitech Harmony 350 Remote Control Repair

Job Timeline (Ref 10554-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

Book a Repair
Independent Repair Service Notice: We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website. All items are customer-owned devices sent to us for professional repair services. Brand names and logos are used for identification purposes only.

Logitech Harmony 350 Remote Repair Details

Manufacturer
Logitech
Model
Harmony 350
Customer's Fault Description
Buttons Not working: Volume control "UP" does not work, "Down" appears to work "Watch TV" not working correctly. It will work if pressed a lot of times if you are lucky. <br /> I think all the other buttons are OK, but I can not be completely sure.
Remote Fixer Repair Response

This remote arrived safely and on testing was confirmed to have some non responsive / sluggish buttons.

On opening this was found to be due to contamination over much of the PCB and button array (see image).  This was all cleared but some buttons still hade issues.   Replacement conductive pads were glued into place which restored full functionality.

TV Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Logitech Harmony 350 Remote Control - Front Image

Logitech Harmony 350 Remote Control - Inside Image

Logitech Harmony 350 Remote Control - Back Image