Job Timeline (Ref 10633-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 07-Oct-2021Remote Inspected
No Fault Found
Postage Payment Received
Returned - 15-Oct-2021
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
BSSB MMG2:R11149-02 Remote Repair Details
Manufacturer : BSSB
Model : MMG2:R11149-02
Customers Fault Description : Not communicating with bed, remote not sending signal to TV - up/down function stuck on up and other functions not responding (tried music volume when connected to my phone). Bluetooth appears to be working but not via remote control.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to be functioning as per normal operation.
It may be that the control needs to be "paired" with the bed mechanism. Please view instructions at https://www.time4sleep.co.uk/uploads/pdf/product/t/i/titan%20media%20bed.pdf (step10)
Remote Images
