BSSB MMG2:R11149-02 Remote Control Repair

Job Timeline (Ref 10633-20)

Item Returned to Customer
Item Arrived
Remote Inspected
No Fault Found
Postage Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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BSSB MMG2:R11149-02 Remote Repair Details

Manufacturer
BSSB
Model
MMG2:R11149-02
Customer's Fault Description
Not communicating with bed, remote not sending signal to TV - up/down function stuck on up and other functions not responding (tried music volume when connected to my phone). Bluetooth appears to be working but not via remote control.
Remote Fixer Repair Response

This remote arrived safely and on testing was found to be functioning as per normal operation.

It may be that the control needs to be "paired" with the bed mechanism.   Please view instructions at  https://www.time4sleep.co.uk/uploads/pdf/product/t/i/titan%20media%20bed.pdf (step10)

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

BSSB MMG2:R11149-02 Remote Control - Front Image

BSSB MMG2:R11149-02 Remote Control - Back Image