Job Timeline (Ref 10700-20)
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Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Oct-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 15-Oct-2021
Repair Engineer : Martin Smith
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SLT PROFLAME Remote Repair Details
Manufacturer : SLT
Model : PROFLAME
Customers Fault Description : No power to batteries, suspected leak of the batteries on the board and won't work now.
Remote Fixer Repair Response (see below) :
This fireplace controller arrived safely and on inspection was in pieces on arrival.
The battery terminals had signs of a battery leak, all terminals were replaced which restored full functionality.
Fireplace Controller Testing Video
Remote Images