Panasonic N2QAYB000477 Remote Control Repair

Job Timeline (Ref 10754-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Panasonic N2QAYB000477 Remote Repair Details

Manufacturer
Panasonic
Model
N2QAYB000477
Customer's Fault Description
Most function buttons do not work ie. On/Off, Guide, Function Menu, Back/Return, and most number buttons not working.
Remote Fixer Repair Response

This Freeview Settop Box DMA-XW380 remote controller arrived safely and on testing was found to have many sluggish / non responsive buttons.

On opening this was found to be due to a large amount of liquid contamination over the button array and PCB.  The components were given an alcohol bath to remove all contaminants which restored functionality o most of the buttons.  Some were found to have lost their conductivity, replacement conductive pads were glued into place on these buttons which restored full functionality. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Panasonic N2QAYB000477 Remote Control - Front Image

Panasonic N2QAYB000477 Remote Control - Inside Image

Panasonic N2QAYB000477 Remote Control - Back Image