Job Timeline (Ref 10834-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 19-Oct-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Oct-2021
Repair Engineer : Martin Smith
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Paragon 2000 Plus Gas fire Remote Repair Details
Manufacturer : Paragon
Model : 2000 Plus Gas fire
Customers Fault Description : Changed battery and found loose wire. Now remote is inoperative and does not flash when activated.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was found to have a faulty battery cable and was dead.
The battery cable was replaced which restored full functionality.
Remote Images