Job Timeline (Ref 10859-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Oct-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Nov-2021
Repair Engineer : Martin Smith
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Dimplex Remote Repair Details
Manufacturer : Dimplex
Customers Fault Description : Remote is unresponsive..it should put on 1 light to say its running then another light to say its heating up
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was confirmed to be dead.
This was found to be due to a faulty oscillator. A replacement oscillator was fitted which restored full functionality.
Fireplace Controller Testing Video
Remote Images
