Job Timeline (Ref 10859-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Dimplex Remote Repair Details

Manufacturer : Dimplex

Customers Fault Description : Remote is unresponsive..it should put on 1 light to say its running then another light to say its heating up

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was confirmed to be dead.

This was found to be due to a faulty oscillator.  A replacement oscillator was fitted which restored full functionality. 

Fireplace Controller Testing Video

Remote Images