Job Timeline (Ref 10915-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 28-Oct-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 05-Nov-2021
Repair Engineer : Martin Smith
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Appa Remote Repair Details
Manufacturer : Appa
Customers Fault Description : Just doesn’t work
Remote Fixer Repair Response (see below) :
This bed remote arrived safely and on inspection was found to not be screwed together, the IR cover was found inside.
The Oscillator was detached from the PCB but also the mode switch in the battery compartment was missing its slider.
The oscillator was replaced which restored functionality. The customer was contacted about the mode switch but was told that they cannot remember it ever having on and to simply repair the remote without the switch.
Adjustable Bed Controller Testing Video
Remote Images
