Concern for Comfort Remote Control Repair
Job Timeline (Ref 10932-20)
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All items are customer-owned devices sent to us for professional repair services.
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Concern for Comfort Remote Repair Details
Manufacturer
Concern for Comfort
Customer's Fault Description
remote not working. lights do not work although the small individual light occasionally lights up for a short time before fading.
Remote Fixer Repair Response
This remote arrived safely and on testing was confirmed to be dead.
On opening one issue was found to be that the battery terminals were wired up incorrectly (the + was - and vice versa), this was rectified but the buttons were then found to be sluggish / non responsive.
Replacement conductive caps were glued on to each button which restored full functionality.
Please note that the red visible light will not illuminate unless you have a dying battery as this red light is used only to indicate that the battery is dead or too low to function. It does not illuminate on each button press.
Adjustable Bed Controller Testing Video
Remote Control Repair Testing Video
Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.
