Job Timeline (Ref 11174-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 25-Nov-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 03-Dec-2021
Repair Engineer : Martin Smith
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Epson 217331000 Remote Repair Details
Manufacturer : Epson
Model : 217331000
Customers Fault Description : No power/no longer works so no buttons working.
Remote Fixer Repair Response (see below) :
This Overhead projector controller arrived safely and on testing was confirmed to be dead. On closer inspection the right button was found to be jammed into the housing effectively shorting the button and stopping all other buttons from functioning. The button was freed from the housing which restored full functionality.
Projector Controller Testing Video
Remote Images