Job Timeline (Ref 11298-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Nov-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-Dec-2021
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
Focal point Evoke Remote Repair Details
Manufacturer : Focal point
Model : Evoke
Customers Fault Description : Buttons do not work
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was confirmed to be dead.
This was due to a badly deformed battery spring terminal (see image). The terminal was re-formed which restored partial functionality. It was then found that some buttons were sluggish in response. This was due to cracked joints on the main IC. The solder joints were reflowed which restored full functionality.
A Duracell battery will be supplied fitted on return.
Remote Images
