Focal point Evoke Remote Control Repair

Job Timeline (Ref 11298-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Focal point Evoke Remote Repair Details

Manufacturer
Focal point
Model
Evoke
Customer's Fault Description
Buttons do not work
Remote Fixer Repair Response

This remote arrived safely and on testing was confirmed to be dead.

This was due to a badly deformed battery spring terminal (see image).  The terminal was re-formed which restored partial functionality.  It was then found that some buttons were sluggish in response.  This was due to cracked joints on the main IC.  The solder joints were reflowed which restored full functionality.

A Duracell battery will be supplied fitted on return. 

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Focal point  Evoke Remote Control - Front Image

Focal point  Evoke Remote Control - Inside Image