Job Timeline (Ref 11328-20)

A Timeline of this job can be seen below.

Arrived - 17-Dec-2021
Remote Inspected
No Fault Found
No Charge
Returned - 30-Dec-2021
Repair Engineer : Martin Smith
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TUOMAN Essential Oil Diffuser Remote Repair Details

Manufacturer : TUOMAN

Model : Essential Oil Diffuser

Customers Fault Description : Remote not working , I think put new working battery in and still no light from remote

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was found to be transmitting as per normal operation.  The controller was opened and no issue could be found nor fault replicated.

The code being transmitted was tested and verified as correct, this has classed the item as no fault found.  The customer is to double check the battery used is fully charged and inserted correctly, also ensure that the battery is a CR2025 as batteries of other values may not work.  Failing that the issue may be with the receiver part of the heater itself.

Remote Images