Job Timeline (Ref 11362-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 24-Dec-2021Fault Diagnosed
Remote Repaired
Payment Received
Returned - 07-Jan-2022
Repair Engineer : Martin Smith
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Denon RC-1131 Remote Repair Details
Manufacturer : Denon
Model : RC-1131
Customers Fault Description : Only issue was with the volume buttons. Haven't used the remote for a while, so not sure if there are any other issues, but the remote has just been in storage.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was confirmed to have sluggish / non responsive volume buttons.
On opening this was found to be due to a large amount of liquid contamination over the button array (see image). This was cleared and full functionality was resorted to all buttons.
Remote Images
