Job Timeline (Ref 11461-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 11-Jan-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Jan-2022
Repair Engineer : Martin Smith
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Blyss Carolina Wall Hung Fire Remote Repair Details
Manufacturer : Blyss
Model : Carolina Wall Hung Fire
Customers Fault Description : I am the landlord of a property and my tenant has been having problems with the fire. I called an electrician to have look and to test everything. He told me that the fire was ok and it was the remote control that was broken
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to not transmit on most of the buttons.
This was found to be due to cracked solder joints on the main IC. The solder joints were re-flowed which restored full functionality.
Fireplace Controller Testing Video
Remote Images
