Job Timeline (Ref 11638-20)

A Timeline of this job can be seen below.

Arrived - 28-Jan-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 04-Feb-2022
Repair Engineer : Martin Smith
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Heater Remote Repair Details

Manufacturer : Heater

Customers Fault Description : No button’s responding now. Initially it was just the standby button

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was confirmed to have non responsive / sluggish button response.  This was found to be due to very worn button contacts.  Replacement conductive pads were glued into place on each button which restored full functionality.

Fireplace Controller Testing Video

Remote Images