Swann CCTV Remote Control Repair

Job Timeline (Ref 11973-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
Please view complete details of this job on the rest of this page (scroll down if on a mobile)

Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

No Fix, No Fee — You only pay if we can repair it!

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Swann CCTV Remote Repair Details

Manufacturer
Swann
Model
CCTV
Customer's Fault Description
Had problems for months, kept it working by opening it up and cleaning the printed circuit which has been fine but from last weekend this fix has failed
Remote Fixer Repair Response

This CCTV remote arrived safely and on inspection the battery cover was missing and the case had many cracks around its edges.  The battery cover and case cannot be replaced as spares are not available.

On testing the remote was found to be dead.  This was due to a break in the print on one of the battery terminals. This was reworked which restored power but most of the buttons were non responsive.  This was due to a worn button contacts.  Replacement conductive pads were glued onto each of the buttons which restored full functionality.

CCTV Controller Testing Video

Remote Control Repair Testing Video

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Swann CCTV Remote Control - Front Image

Swann CCTV Remote Control - Back Image