Velux Remote Control Repair
Job Timeline (Ref 12223-20)
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We are an independent repair service and are not affiliated with any of the brands or manufacturers shown on this website.
All items are customer-owned devices sent to us for professional repair services.
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Velux Remote Repair Details
Manufacturer
Velux
Customer's Fault Description
my remote control no longer works. my metallic blind went down when I forced it by the security button on the transformer. therefore the motor of the metal blind works as well as the transformer. I changed the batteries on the remote control but that did nothing.
Remote Fixer Repair Response
This remote arrived safely from France and on inspection the battery cover was missing.
On testing using the supplied batteries the remote was confirmed to be dead. Once the batteries were changed the remote sprang to life.
It is possible that the batteries were drained due to being so tightly packaged whereby the buttons were permanently pressed whilst in its packaging.
No fault could be found on this remote and it may be that it simply needs "pairing" with the receiver again, this can be seen in the following video - https://www.youtube.com/watch?v=dFkAROPKDu0
Window Controller Testing Video
Remote Control Repair Testing Video
Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.
