Job Timeline (Ref 12225-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 09-Apr-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 21-Apr-2022
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
Gutmann Futura Remote Repair Details
Manufacturer : Gutmann
Model : Futura
Customers Fault Description : Fan not responding at all It’s always been sluggish since delivery now no response at all with no light when up-down button pressed & only blink occasionally with the speed control button. Batteries have been changed
Remote Fixer Repair Response (see below) :
This Downdraft extractor remote arrived safely and on inspection the facia was detached from the remote itself.
On testing the control was found not to be transmitting a signal. This was found to be due to a shorted 5.1v Diode. A replacement was fitted which restored full functionality.
Fan Controller Testing Video
Remote Images