Job Timeline (Ref 12271-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 22-Apr-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 27-Apr-2022
Repair Engineer : Martin Smith
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Velux 3LRA01 WW Remote Repair Details
Manufacturer : Velux
Model : 3LRA01 WW
Customers Fault Description : Corrosion of end battery contact which needs to be replaced: please clean and fix
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was found to have suffered a battery leak. This had corroded the negative terminal which made the remote dead.
The corroded terminal was replaced which restored full functionality.
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