Job Timeline (Ref 12359-20)

A Timeline of this job can be seen below.

Arrived - 06-May-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 23-May-2022
Repair Engineer : Martin Smith
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Handicare Simplicity 2000 Remote Repair Details

Manufacturer : Handicare

Model : Simplicity 2000

Customers Fault Description : There are only 3 buttons on this remote and all 3 buttons do not work. Please note this a Green plug 2.4 GHz model.

Remote Fixer Repair Response (see below) :

These stairlift controls arrived safely from Canada and on testing both were non responsive.

Each had badly worn button contacts.  Replacing the button contacts on one of the remotes (the one with the blue label on the back) restored full functionality but the second remote was found to have a blown IC (9 volts was found on each button contact due to the short), this has rendered this remote beyond repair.

The payment on this page is for the repair to the one remote plus the return postage. 

Loft Ladder / Staircase Controller Testing Video

Remote Images