Job Timeline (Ref 12419-20)

A Timeline of this job can be seen below.

Arrived - 25-Jul-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-Aug-2022
Repair Engineer : Martin Smith
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Handicare Serenity Stairlift 950 Remote Repair Details

Manufacturer : Handicare Serenity

Model : Stairlift 950

Customers Fault Description : Remotes not lighting up when buttons are pressed, even with new batteries (9volt).

Remote Fixer Repair Response (see below) :

These two remotes arrived safely from the United States of America and on testing one was intermittent on its button response and the other was non responsive.

Both were found to be suffering from the same issue whereby the contacts were worn.  Replacement conductive pads were glued into place which restored full functionality (see testing video) 

Loft Ladder / Staircase Controller Testing Video

Remote Images