Job Timeline (Ref 12437-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 17-May-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 20-May-2022
Repair Engineer : Martin Smith
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Enduro Quattro Remote Repair Details
Manufacturer : Enduro Quattro
Customers Fault Description : The LED light comes on, but it does sync with the actual mover (two clicks on any direction key), as a result the mover is not responding.
It is possible that it is the mover is at fault, but want to eliminate the controller first.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing the remote was transmitting but the forward and reverse buttons were not responding. After talking with the customer it was concluded that this could be the reason it would not "pair" with its receiver .
The issue was caused by badly contaminated buttons contacts (see image). The PCB and button caps were cleared of all contaminants which restored full functionality.
Caravan Motor Mover Controller Testing Video
Remote Images