Job Timeline (Ref 12508-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 30-May-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 31-May-2022
Repair Engineer : Martin Smith
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Flavel Calibre Remote Repair Details
Manufacturer : Flavel Calibre
Customers Fault Description : The same fault as shown in your advertisement. The black wire has come away from the black plastic battery connector
Remote Fixer Repair Response (see below) :
This remote arrived safely and on inspection was found to have a faulty battery cable. A replacement battery cable and all four buttons were replaced which restored full functionality.
Fireplace Controller Testing Video
Remote Images