Musical Fidelity X-A200R Remote Control Repair

Job Timeline (Ref 12574-20)

Item Returned to Customer
Item Arrived
Fault Diagnosed
Remote Repaired
Payment Received
Returned to Customer
Repair Engineer: Martin Smith
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Our Repair Prices

Wireless Remote Repair
£24.00
+ return postage
Wired Remote Repair
£26.00
+ return postage

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Musical Fidelity X-A200R Remote Repair Details

Manufacturer
Musical Fidelity
Model
X-A200R
Customer's Fault Description
Volume and mute buttons not working. Source select buttons ok.
Remote Fixer Repair Response

This remote arrived safely and on testing was confirmed to have some non responsive buttons.

On opening this was found to be due to a large amount of contamination over the button array (see images).  The PCB and button array was cleared of all contaminants which restored full functionality. 

This remote was returned stating that the mute button was faulty, the control was tested and found to be transmitting on the mute buttons as normal.  The code being transmitted was then tested with a stock database entry to see if the code being sent was in error but the code is exactly as it should be and matches the stock code in the database.

The remote was opened again to see if there is anything that may be causing an intermittent issue but no fault could be replicated.

The remote was tested over a 2 day period but again no issue could be replicated.

A no fault could be replicated it is thought that the issue may be with the receiver itself. 

Returned 28th Jun 2022

Images of Customer's Remote Control
The following images show the actual remote control sent to us by the customer for professional repair services.

Musical Fidelity X-A200R Remote Control - Front Image

Musical Fidelity X-A200R Remote Control - Inside Image

Musical Fidelity X-A200R Remote Control - Back Image