Job Timeline (Ref 12574-20)

A Timeline of this job can be seen below.

Fault Diagnosed
Remote Repaired
Payment Received
Returned
Repair Engineer : Martin Smith
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Musical Fidelity X-A200R Remote Repair Details

Manufacturer : Musical Fidelity

Model : X-A200R

Customers Fault Description : Volume and mute buttons not working. Source select buttons ok.

Remote Fixer Repair Response (see below) :

This remote arrived safely and on testing was confirmed to have some non responsive buttons.

On opening this was found to be due to a large amount of contamination over the button array (see images).  The PCB and button array was cleared of all contaminants which restored full functionality. 

This remote was returned stating that the mute button was faulty, the control was tested and found to be transmitting on the mute buttons as normal.  The code being transmitted was then tested with a stock database entry to see if the code being sent was in error but the code is exactly as it should be and matches the stock code in the database.

The remote was opened again to see if there is anything that may be causing an intermittent issue but no fault could be replicated.

The remote was tested over a 2 day period but again no issue could be replicated.

A no fault could be replicated it is thought that the issue may be with the receiver itself. 

Returned 28th Jun 2022

Hi Fi System Controller Testing Video

Remote Images