Job Timeline (Ref 12695-20)

A Timeline of this job can be seen below.

Arrived - 27-Jun-2022
Fault Diagnosed
Remote Repaired
Payment Received
Returned - 29-Jun-2022
Repair Engineer : Martin Smith
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Dometic Remote Repair Details

Manufacturer : Dometic

Customers Fault Description : I dropped it and no buttons working

Remote Fixer Repair Response (see below) :

This remote arrived safely and on inspection parts of the case internally were broken, in particular the terminal mounting slots.  Because of these broken parts the original terminals could not be refitted.  

Replacement sprint terminals were fitted and hot blued into place.  This restored full functionality. 

Window Controller Testing Video

Remote Images