Job Timeline (Ref 12731-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 04-Jul-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-Jul-2022
Repair Engineer : Martin Smith
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MERTIK MAXITROL Remote Repair Details
Manufacturer : MERTIK MAXITROL
Customers Fault Description : LIGHT SHOULD COME ON AND STAY ON WHEN LEFT (WITH RED MARKING) AND TOP BUTTON PRESSED AND HELD TO LIGHT FIRE. NOW NO LIGHT COMES ON. BATTERY REPLACED, BUT NO IMPROVEMENT.
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was found to have erratic functionality when any button was pressed. This was due to a faulty 7133 regulator, a replacement was fitted which restored full functionality.
The battery cable was also replaced as it was damaged.
Fireplace Controller Testing Video
Remote Images
