Job Timeline (Ref 12749-20)
Item Returned to Customer
A Timeline of this job can be seen below.
Arrived - 05-Jul-2022Fault Diagnosed
Remote Repaired
Payment Received
Returned - 09-Jul-2022
Repair Engineer : Martin Smith
LinkedIn Facebook
Please view complete details of this job on the rest of this page (scroll down if on a mobile)
Velux WUR 101 50 01 Remote Repair Details
Manufacturer : Velux
Model : WUR 101 50 01
Customers Fault Description : It simply doesn't work when you press the buttons. Changed the batteries and that hasn't made a difference
Remote Fixer Repair Response (see below) :
This remote arrived safely and on testing was confirmed to not be transmitting on any button.
This was due to a faulty oscillator, a replacement was fitted which restored full functionality (see testing video).
Window Controller Testing Video
Remote Images
